RETURN - EXCHANGE - WARRANTY

NEW PRODUCT

New products are not returnable except for manufacturing defect.  They carry a warranty from the manufacturer. Most warranties cover manufacturing defects only and do not cover labor or shipping. Details are available on manufacturers' websites.

USED PRODUCTS

Used products are sold as-is with no warranty. On used chairs, BOI may offer credit towards the purchase of another chair if returned within one week of purchase. The chair must be clean and in working order.